We are a Consultative Managed Service Provider focused on Process and Operations with Measurable Outcomes
AI / AUTOMATION
Our internal DevOps team builds advanced, custom solutions by integrating AIOps (Artificial Intelligence for IT Operations) and Intelligent Process Automation (IPA). Through a collaborative discovery process, we map your operational landscape to identify high-impact areas for AI intervention.
NETWORK SECURITY
We utilize the same technology as leading Incident Response Firms. Our network security stack aligns with insurer requirements for cybersecurity, aiding in passing SOC and other compliance assessments. Our tools and SOC detect intrusions and help prevent unauthorized access to your systems.
IT SUPPORT
Simplify your operations with our comprehensive solutions, including proven processes, ticketing portals, policy templates, experienced helpdesk staff, and shared documentation—all from a single source. We also ensure that your incident response plans align with your business objectives.
Key Benefits of Our Approach
SIMPLIFIED TECHNOLOGY, 24/7 ACCESSIBILITY
Host all of your company’s software, data, and tools in proven environments, making data accessible and secure wherever and whenever you need it.
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When you can work with limited interruption, you're more productive.
INCREASED EFFICIENCY
Optimize your business’s efficiency by reducing downtime and technical risks by using best in class security tools and practices, redundant systems, and backup recovery tools that meet your objectives. Use metrics collected on workstations to assess work from home network quality and user productivity.
VERTICALLY INTEGRATED SOLUTIONS
We repeatedly discuss your biggest pain points so we can custom tailor solutions by working with your teams to clearly define processes and deliver outcomes.
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We constantly review and refine our processes along with your organization
CONTROLLABLE MONTHLY COSTS
Standardizing your IT means standardized pricing, based on the options that fit your company.
Our pricing model is based on number of users, servers, email accounts, and what level of backup recovery you want available.
ZERO DOWN-TIME OPTIONS
If a computer or device quits, your team can continue working from another device without missing a beat. We also have specialized server offerings that can withstand catastrophic failure. We work with customers to make sure they have the right redundancies in place.
SECURITY MATURE
Our Security Solutions engage experienced Digital Forensics and Incident Response (DFIR) firms on your behalf, so you can rest assured you'll have best-in-class security and detection that meets compliance requirements and Cyber Liability Audits
SEE HOW OUR STRATEGIC IT SOLUTIONS CAN BENEFIT YOUR ORGANIZATION
Why We're Different
Operations Focused Strategic Solutions vs Reactive Approach
STRATEGIC SOLUTIONS
TRADITIONAL REACTIVE APPROACH
Aware of YOUR business goals. Putting roadmaps for operations and technology together.
Focus on just running the computers and network.
​AI and Automation Ops Consulting is utilized strategically to eliminate repetitive tasks, freeing your team for high-value work.
AI is treated as a buzzword, lacking the skills to apply it meaningfully to your business.
Established Technology Policies and Employee Security Training out of the box
Staff has to guess on policies for themselves or their departments
Use Employee Engagement Metrics to find out if there are better process your team could be doing. Learn from your own rock stars.
No Structured Plans for Offboarded Employees, Hardware Budget Reviews, and upcoming projects. Things only happen as they are needed.
Rely only on built-in security products that have multiple places to log into for identity validation and can be difficult to setup on mobile devices
Use Scalable Security Products that can grow with your business across multiple platforms
Customized Customer Portal with common questions and solutions catered to your staff
One Size Fits All Ticketing Systems where you can "just email"
FIND OUT IF YOUR IT SUPPORT IS STRATEGICALLY FOCUSED ON YOUR BUSINESS
Who We Help
Custom strategic solutions tailored for your industry
We provide best practice customized solutions fit to tackle your business's unique needs and concerns
CONSTRUCTION / ENGINEERING
In construction, the disconnect between the field and the office can cause costly delays. We close that gap by making drawings, schedules, and collaboration tools accessible anywhere, while also integrating HR systems for crew management and keeping compliance and licensing on track. We know your core product and estimating suites. The result: faster builds, fewer headaches, and a technology foundation you can rely on.
MANUFACTURING / AGRICULTURE
Whether you’re maintaining ISO compliance, supporting industrial equipment, or managing HR systems, keeping technology secure, documented, and scalable is a constant challenge in manufacturing and agriculture. We understand that large operations often rely on custom, integrated solutions. Our role is to help ensure your technology, from shop floor automation to HR integrations, works seamlessly and becomes a competitive advantage, not a hindrance.
INSURANCE / FINANCIAL / LEGAL
Protect your firm’s, and your clients’ private information with centralized security, controlled access, and reliable backups. Whether you’re a boutique legal office, a regional financial firm, or a PE-backed insurance entity, we scale with you from 10 users to 1,000. Through our State Management solutions, Our team understands SOC audits, security frameworks, archival regulations, and compliance, ensuring your technology meets the highest standards while supporting your growth.
BUILD YOUR CUSTOMIZED STRATEGIC PLAN
What It Costs
How we work with your budget and team
At Cloud 9 Computing Group, we offer transparent and flexible pricing structures tailored to your business’s specific needs. Our pricing model is designed to accommodate the unique requirements of your company, factoring in the number of employees, servers, and email accounts. All while ensuring you receive the highest quality of managed IT services and cloud solutions.
Our solutions are catered to you based on your need.
Brands Who Trust Us
Cloud 9 offers solutions that are right sized for our business – cost effective and yet cutting edge. They have helped us with everything from computer purchases, installs and management, to entire IT infrastructure changes, VOIP phone system implementation, state of the art wireless (WiFi) technology, and cloud servers for software and documents.
Cloud 9 does it all and they are the best IT partner you could have!
Pam Russell, Director of Finance and Administration,
La-Z-Boy Furniture Galleries Orlando
Our Tech Partners
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