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Helping businesses work securely from anywhere for over 20 years

What is Hybrid Cloud?

We are a Managed Service Provider with Process and Operations Strategy in Mind

cloud services

CLOUD SERVICES

Optimize application usability and monitor performance with scalable solutions tailored to your needs. We help you enhance uptime, boost efficiency, track employee productivity, and potentially reduce costs, ensuring you only invest in the managed IT services that benefit you most.

network security

NETWORK SECURITY

We utilize the same technology as leading Incident Response Firms. Our network security stack aligns with insurer requirements for cybersecurity, aiding in passing SOC and other compliance assessments. Our tools and SOC detect intrusions and help prevent unauthorized access to your systems.

IT Support

IT SUPPORT

Simplify your operations with our comprehensive solutions, including proven processes, ticketing portals, policy templates, experienced helpdesk staff, and shared documentation—all from a single source. We also ensure that your incident response plans align with your business objectives.

Key Benefits of Our Approach

SIMPLIFIED TECHNOLOGY, 24/7 ACCESSIBILITY

Host all of your company’s software, data, and tools in proven environments, making data accessible and secure wherever and whenever you need it.

INCREASED EFFICIENCY

Optimize your business’s efficiency by reducing downtime and technical risks by using best in class security tools and practices, redundant systems, and backup recovery tools that meet your objectives.  Use metrics collected on workstations to assess work from home network quality and user productivity.

INTEGRATED SOLUTIONS

After examining your biggest pain points, we custom tailor ticketing portals to get personnel results as quickly as possible by asking the right questions at the time a ticket is submitted.

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We constantly review and refine our processes along with your organization

CONTROLLABLE MONTHLY COSTS

Standardizing your IT means standardized pricing, based on the options that fit your company.
 

Our pricing model is based on number of users, servers, email accounts, and what level of backup recovery you want available.

ZERO DOWN-TIME OPTIONS

If a computer or device quits, your team can continue working from another device without missing a beat. We also have specialized server offerings that can withstand catastrophic failure.

SECURITY MATURE

Our Security Solutions engage experienced Digital Forensics and Incident Response (DFIR) firms on your behalf, so you can rest assured you'll have best-in-class security and detection that meets compliance requirements and Cyber Liability Audits

SEE HOW OUR STRATEGIC IT SOLUTIONS CAN BENEFIT YOUR ORGANIZATION

Key Benefits

Why We're Different

Operations Focused Strategic Solutions vs Reactive Approach

STRATEGIC SOLUTIONS

TRADITIONAL REACTIVE APPROACH

Aware of YOUR business goals. Putting roadmaps for operations and technology together.

Focus on just running the computers and network.

Constantly refining processes from IT Support, Employees, and Customer feedback

No Centralized notes for Technicians to follow for the repeated issues and processes

Established Technology Policies and Employee Security Training out of the box

Staff has to guess on policies for themselves or their departments

Use Employee Engagement Metrics to find out if there are better process your team could be doing.  Learn from your own rock stars.

No Structured Plans for Offboarded Employees, Hardware Budget Reviews, and upcoming projects.  Things only happen as they are needed.

Rely only on built-in security products that have multiple places to log into for identity validation and can be difficult to setup on mobile devices

Use Scalable Security Products that can grow with your business across multiple platforms

Customized Customer Portal with common questions and solutions catered to your staff

One Size Fits All Ticketing Systems where you can "just email"

FIND OUT IF YOUR IT SUPPORT IS STRATEGICALLY FOCUSED ON YOUR BUSINESS

Why We're Different

Who We Help

Custom strategic solutions tailored for your industry

We provide best practice customized solutions fit to tackle your business's unique needs and concerns

CONSTRUCTION

Boost your team's speed and efficiency by making essential files—such as plans, schedules, and project management tools—accessible from anywhere, on any device. Whether you're a specialty contractor or an architecture and engineering firm, we understand your daily tools and deploy them securely and efficiently 

MANUFACTURING

With the rise of CIS Frameworks translating into NIST 800-171 compliance, it's crucial to secure manufacturing facilities that often use older machinery. We employ network segmentation, auditing, and innovative solutions to maintain security and functionality.

 

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FINANCIAL / LEGAL

Protect your firm's and your client's private information by centralizing security, access, and backups where needed. Whether you're in the demanding fast-paced nature of the Legal, Finance or Accounting services.​ We understand SOC Audits, Security Frameworks, Archival Regulations and Compliance. 

BUILD YOUR CUSTOMIZED STRATEGIC PLAN

Who We Help

What It Costs
How we work with your budget and team

At Cloud 9 Computing Group, we offer transparent and flexible pricing structures tailored to your business’s specific needs. Our pricing model is designed to accommodate the unique requirements of your company, factoring in the number of employees, servers, and email accounts. All while ensuring you receive the highest quality of managed IT services and cloud solutions.

Our solutions are catered to you based on your need.

What It Costs

Brands Who Trust Us

Jeremiah's Italian Ice

As Jeremiah’s Italian Ice has continued to expand, it has been imperative that our operations remain both nimble and strategic in their evolution. Cloud 9 has proven itself a valuable asset in this process, addressing many of our tech-based needs.  Their services have consistently delivered operational efficiencies and cost savings in our multi-location intra-office communications and data sharing.

Rene Navarro, Controller, Jeremiah's Italian Ice

Our Tech Partners

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