"
Cloud 9 offers the solution we were looking for - focusing on redundancy, uptime and security. Rob and his team are innovative in all areas of IT and have taken our firm to the next level. Fewer problems and faster operations means our attorneys have never been happier."
Paula, Kegelman
Firm Administrator
Bounds Law Group
Overview
Bounds Law Group is a well-established mid-sized law firm specializing in corporate and family law. With a mission to provide exceptional legal services, They recognized the need to modernize its technology infrastructure to improve efficiency and maintain client confidentiality. They sought to enhance their data management, printing solutions, and cybersecurity training.
Challenges
1
The existing case management system was outdated and the lack of a directory service hindered the organization from effectively retrieving information, leading to inefficiencies in case handling and client communications.
2
As Bounds Law Group grew, they faced challenges in protecting sensitive client data. With cyber threats becaming more targeted, they sought to equip their team with the latest cybersecurity knowledge and practices.
3
With a traditional paper-based system and outdated software, their printing processes became too cumbersome and costly, impacting productivity and resource management.
Solutions
Implementation of Filevine
Cloud 9 facilitated the transition to Filevine, a reliable and streamlined case management system designed specifically for legal practices. This upgrade improved case handling, client communications, and task management. This also allowed for a streamlined directory service, organizing case information for easy access and retrieval, enhancing workflow efficiency.
Utilizing Cybersecurity Training
By leveraged Microsoft Azure’s platform and training services, Cloud 9 provided access to outstanding cybersecurity training resources for Bounds Law Group’s employees, enhancing their skills in identifying and mitigating cyber threats.
Overhauled Management Solutions
Installing modern and secure printing protocols allowed Bounds Law to better protect sensitive client information, ensuring compliance with legal confidentiality standards. Additionally, Cloud 9 provided technical support to maintain their new system which reduced overhead costs and improved efficiency across the firm.
Conclusion
Cloud 9 Computing Group’s strategic approach in upgrading Bounds Law Group’s data/case management, printing solutions, and cybersecurity training transformed the firm’s operations. By leveraging cutting-edge technology and expertise, Cloud 9 support allowed Bounds Law Group to operate more efficiently and securely, positioning them for continued success in the legal industry.
